List of top Customer Service & Chat Plugin for WordPress

List of top Customer Service & Chat Plugin for WordPress

These days while talking to each other people use the Internet on a daily basis, for searching for some information, to buy things, and to look for some services. Nowadays the online world is getting more and more real than the physical one. However, despite all these apparent activities, there is one thing that online world lacks. There are thousands of new faces and a number of companies which provide various services, but still browsing the web feels quite impersonal. In spite of being connected to the whole world at the same time, you feel lonely and isolated. With the help of WordPress technical support phone number, we can use it in business by adding some personal touches, like live chat or customer support services, to the website and see how the conversion grows. Thus, by providing such customer services the business can be made more successful.

If an Online Chat is used in a planned way it can be one of the major assets for an E-commerce website.

For an E-commerce website, it can be a major setback, because it just does not lose a customer but also help their rivals to get one. Every customer wants their query to be answered. WordPress Support Phone Number helps in the gravity of this situation.

There are lots of live chat plugins through which one can not only tackle situations like this but also can gain the trust of a buyer and convert him into a long-term potential customer.

You May Also Read: 15 Must Have Plugins For Your WordPress Site

Top WordPress Chat Plugin

Top live chat for WordPress plugins offered by WordPress based on several factors, including cost, features, ease of use, customization, tech support and more.

1. WordPress Live Chat Plugins

Live Chat can be installed on unlimited websites. The ability to have multiple users in one chat room at the same time is one of the best features of Live Chat. It is an open source plugin with clean coding.


  • With one time fee, it allows using the plugin on unlimited websites.
  • It empowers to create their own
  • WPML compatible
  • One of the best things I found in this plugin is more than one operator can reply to the same user.
  • Email notifications and Contact form are the salient features of WordPress Live Chat Plugin.
  • Multiple operators can reply in the same chat room to a visitor’s questions.
  • Users report quick and knowledgeable tech support Rating of 4.42/5.0 stars from 676 users on CodeCanyon

2. WordPress Chat X Plugin

It is an open source live chat plugin, with no monthly fee, however, the one-time fee for one website is to be paid.


  • Easy to install and fast
  • Fully customizable skin, clean coding, and lightweight
  • The same user’s question can be replied by more than one operator
  • SSL support and WPML compatible
  • Quick and helpful tech support
  • This plugin supports up to 100 users at a time
  • Rating of 4.47/5.0 stars from 676 users on CodeCanyon

3. WordPress Live Chat  Support Review

With more than 40,000 active installs the WP Live Chat Support plugin is one of the most popular free chat plugins on This plugin can be a cost-effective solution for small businesses.


  • At one time Unlimited chat sessions
  • Desktop notifications whenever a visitor requests a chat
  • Good tech support via online forums
  • Rating of 4.6/5.0 stars from 475+ users on

4. WP Flat Visual Chat

Visually guiding can not only increase the number of new customers but also the loyalty of your existing customers.


  • This plugin enables to use of their unique remote desktop viewer inside the chat box and take the customer support to the next level.
  • Modify the text to match your brand or business KPIs with its comprehensive chat options. And no coding is required (:-D).
  • You can transfer chats for team management. It is coded with Real-Time Ajax chat, which makes it very effective.

5. Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver is a perfect plugin that enables to manage the chat with the customer and helps the customer to save their carts.


  • It enables proactively contact a customer who stuck on the checkout page.
  • The customer’s message can be seen even before it is sent, ith Live Typing
  • It also enables to know where the customers are right now on your page.
  • It is a free forever plan or you can choose $14 per agent per month if you have multiple chat agents.

6. Tawk.To WordPress Live Chat Plugin

This plugin helps to manage and monitor the chats with the customer and it is 100% free live chat plugin.


  • It is accessible from both the computer and mobile.
  • Specially designed to increase feasibility factor of a website.
  • It’s free, even with so many features.

7. WP Live Chat Support

For small businesses WP Live Chat Support plugin is like a recommendation, who are looking for cost-effective live chat plugin.


  • Unlimited live chats,
  • Google analytics integration
  • With translation plugins highly compatible
  • popup chat box
  • Desktop Notifications
  • IP address-based blocking which enables to block users from specific IP

8. Zendesk Chat

This is the number one live chat plugin of all time. It receives customers queries directly from the blog or website.


  • It is mobile optimized, which enables the customer to chat easily on any device.
  • Their advanced Analytics dashboard empowers to monitor visitor’s flow and let’s jump instantly if the customer stuck on your page.
  • It is one of the best live chat plugins for your WordPress site, with an average uptime of 99.8%.

9. Formilla Live Chat

Formilla Live Chat makes quite easy for beginners to set up with a professional looking live chat system. If looking for a free live chat plugin, Formula can be a wonderful choice.


  • It can be accessed remotely through the mobile app. Just download Formilla android/IOS app and login with account credentials. You can chat with your customer from anywhere.
  • Formilla Live chat can quickly adjust between Mobile layout to PC layout, which makes it convenient for the customer to use it.
  • Formilla’s one for the feature is its real-time visitor monitoring.
  • This plugin supports multiple languages which help to make it even more effective.

Plugins and themes are the major things that help us to get in the track with the website. It is the essential thing that is coming up with everything without even coming up with any problem. WordPress is the major points that help in developing and maintaining the website. The plugins will help you to give a magical touch to the site by building up the site.

WordPress is the 24×7 marketing tool that will help you to grow with an enhanced form. It will help you to convert the leads and grow your business to the top level. The lead generation and conversion are extremely important that can be done with the help of a website. Hence, plugins are used to elaborate on the site and help you to give a major impact on the market.

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