WordPress Website and ONTRAPORT Not Communicating!

Case Information

Client:

Category:

Project Status : Completed,

Last updated on April 24th, 2019

Problem: Jaclyn reached out to us as she could not figure out the reasons that were leading to her WordPress website and her ONTRAPORT not communicating.

Issue Analysis: Jaclyn had already checked with her hosting provider and the author of her plugin who were refusing to take responsibility of the problem. Our team actually took a record of 20 minutes to figure out the root cause of the problem.
There were issues with the configuration settings and our team fixed it promptly.
The result was a smooth integration between the two.

Result: We understand how important time is for our clients, which is why we took the problem on a priority basis and solved the issue in 20 minutes. Our team assisted Jaclyn with the plugin configuration and integration that led to the smooth communication of her WordPress website with ONTRAPORT.